Support
Help center
Answers to common questions, essential contacts, and practical tips for travelling in China.
Frequently asked
Contact support
Questions about meeting points, timing, or your experience? Message your host directly. For payments, cancellations, account issues, or anything else, contact Seeo Support.
Emergency numbers in China
Nationwide emergency numbers. Calls are free of charge.
110
Police
For theft, crime, or immediate police assistance
119
Fire
Fire and rescue
120
Ambulance
Medical emergencies
122
Traffic accidents
Road traffic emergencies
Other useful contacts
Non-emergency hotlines and consular support for travellers.
12367
Immigration Service Hotline
Entry, exit and immigration-related enquiries
Your Embassy or Consulate
For lost passports, consular assistance, or legal emergencies.